How do I place an order?

Modified on Fri, 29 Nov, 2024 at 3:38 PM

Follow these simple steps to make them yours:

  1. Choose Store Pick Up or Drive Thru Pick up or Delivery options
  2. Fill in your phone number, vehicle model & plate number for Self-Pick-Up option
  3. Fill in your address & phone number for Delivery option
  4. At the product / menu page, after making the necessary selection e.g., quantity, options, size, color, & etc., click ‘Add to Cart’ for each item and merchant. Repeat this step for max. 3 merchants that you’d like to purchase per order.
  5. Back to Home, click the Cart appeared on the bottom right corner and check your Cart Summary.
  6. At Cart Summary, you may redeem your CLUB IOI points by clicking ‘Redeem Points’. Check your available points and key in the amount you want to (RM1 = 100 Points). You are required to key in your 6-digit pin number upon redemption.
  7. Once redeemed, the discount will apply in your Grand Total Payment and make the balance payment via Credit/ Debit card (Visa & Master)/ e-wallets/ online banking (remember to double check your order and pick up or delivery details before proceed to pay).
  8. Once payment made, you’ll receive a confirmation and order number in app. Your receipt with order number will be sent via email.
  9. You may view your order details, track and rate your order via My Order page in CLUB IOI app.

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